Samuel Beguiristain

About Me

Hi, I'm Samuel Angel Beguiristain, Manager of Endpoints & Service Delivery at Frida. Based in Miami, FL, I specialize in building API integrations, workflow automation, and endpoint management systems that drive operational efficiency.

In my current role, I've built an AI-powered ITSM integration using custom OpenAPI schemas and MCP servers, automated device provisioning across 6+ enterprise platforms, and led MDM migrations for 100+ devices. I'm passionate about connecting disparate systems through clean APIs and replacing manual processes with scalable automation.

My journey includes roles at Qualio, Papa, and Verkada, where I developed expertise in identity management (Okta, JumpCloud), MDM solutions (Intune, Meraki), and cross-platform system administration. I specialize in scripting and integration development (Python, TypeScript, Bash, PowerShell) and have a track record of building tools that solve real business problems.

I hold a Bachelor of Science in Information Technology from Florida International University and certifications in GitOps. Outside of work, I enjoy rock climbing and exploring Miami's local scene.

What I Do

Endpoint Management

Expert in managing enterprise endpoint fleets using MDM solutions (Jamf, Intune, Kandji). Proficient in device deployment, configuration, and lifecycle management.

Service Delivery

Leading IT service delivery operations with focus on SLAs, incident management, and continuous improvement. Experienced in ITIL frameworks and helpdesk optimization.

Automation & Tooling

Building automation solutions with Python, Go, and scripting to streamline IT operations. Integrating tools like JIRA, Notion, and custom workflows.

Cloud & Infrastructure

Experience with cloud platforms (AWS, Azure, GCP) and infrastructure management. GitOps certified with expertise in modern DevOps practices.

Identity & Access Management

Managing identity solutions including Okta, Azure AD, and SSO implementations. Ensuring secure access controls and compliance.

Technical Leadership

Leading cross-functional teams, mentoring junior staff, and driving technical initiatives. Strong documentation and stakeholder communication skills.

Testimonials

Companies I've Worked With

Fun Facts

Years in IT

10

Certifications

2

Projects Built

10+

Self-Hosted Services

5+

Resume

Education

2019 - 2022
Florida International University

Bachelor of Science

Information Technology 3.5 GPA
2016 - 2018
Miami-Dade College

Associate of Arts

Computer Science 3.2 GPA

Experience

2024 - Present
Frida Miami, FL

Manager, Endpoints & Service Delivery

  • Built AI-powered ITSM integration with custom OpenAPI schema and MCP server—saving $3,480/year vs. vendor AI solutions.
  • Developed MDM migration tracker (Meraki API + Apps Script) inventorying 223 devices; leading 80 Windows → Intune, 28 macOS → JumpCloud migration.
  • Automated device provisioning across 6+ platforms (Okta, JumpCloud, Intune, Google Workspace, Adobe, Asana), reducing onboarding from 4+ hours to 15 minutes.
  • Built GitHub Actions CI/CD pipeline for Intune Win32 packaging (18+ apps), cutting build time from hours to <5 minutes.
  • Implemented Okta Workflows for automated identity lifecycle with SCIM/SAML provisioning across all integrated apps.
March 2023 - 2024
Qualio, Inc. Miami, FL

IT Support Specialist

  • Automated routine tasks to enhance efficiency and reduce manual workload.
  • Resolved complex hardware and software issues, contributing to improved operational performance.
  • Managed Google Workspace administration using GAMADV-XTD3 and inventory via Snipe-IT.
  • Enhanced incident tracking and resolution processes.
January 2023 - March 2023
Papa

IT Support Specialist II

April 2022 - January 2023
Papa

Desktop Support Technician

  • Supported end-to-end hardware and software lifecycle, from onboarding to disposition.
  • Maintained accurate IT asset tracking and management, conducting regular inventory audits.
  • Streamlined support processes for a remote workforce, providing both Level 1 and Level 2 assistance.
August 2021 - December 2021
Verkada

Technical Support Intern

  • Troubleshoot network, hardware, and software issues related to the Verkada platform.
  • Provide best practice design and integration expertise to enterprise customers.
  • Communicate technical matters to customers both orally and in writing.
  • Own customer issues from creation to resolution.
  • Collaborate with Engineering and Product teams to test new products and identify bugs.
October 2020 - June 2021
Pacin Levine, P.A.

IT Specialist

  • Provided comprehensive IT support, ensuring seamless daily operations.
  • Oversaw incident reporting and liaised with external service providers for issue resolution.
  • Facilitated new staff technology onboarding, including device setup and training.
October 2016 - October 2020
Geek Squad

Consultation Agent

  • Diagnosed and repaired a wide range of electronic devices, specializing in Apple products.
  • Guided clients through resolving technical issues, ensuring customer satisfaction.

Endpoint & Service Delivery

  • Microsoft Intune
  • JumpCloud
  • Meraki Systems Manager
  • Okta
  • Azure AD / Entra ID
  • SCIM / SAML / SSO
  • Google Workspace (GAM)
  • macOS Administration
  • Windows Administration
  • Device Lifecycle Management
  • Zero-Touch Deployment
  • Asset Management
  • Freshservice
  • Incident Management
  • SLA Management
  • Technical Skills

  • Python
  • TypeScript / JavaScript
  • Bash / Shell Scripting
  • PowerShell
  • Apps Script
  • REST APIs
  • OpenAPI / Swagger
  • Git / GitHub
  • GitHub Actions
  • CI/CD Pipelines
  • Docker
  • ArgoCD / GitOps
  • Tools & Platforms

    • Freshservice
    • Jira / Confluence
    • Slack / Teams
    • Zapier
    • n8n
    • MCP Servers
    • ChatGPT Actions
    • 1Password
    • CrowdStrike
    • Cloudflare
    • Tailscale

    Portfolio

    SoundCloud Audio

    SoundCloud Audio

    SoundCloud
    Media Project 2

    Detailed Project 2

    Detailed
    Vimeo Video 1

    Vimeo Video 1

    Vimeo Videos
    Media Project 1

    Detailed Project 1

    Detailed
    Mockup Design 1

    Mockup Design 1

    Mockups
    YouTube Video 1

    YouTube Video 1

    YouTube Videos

    Contact

    Location

    Miami, Florida

    Availability

    Open to Opportunities

    Let's Connect

    Have a project in mind or want to discuss opportunities? I'd love to hear from you.

    Send Email